Mai Hiran Gate 144002 Jalandhar IN
9to12books
Mai Hiran Gate Jalandhar, IN
+919888708808 https://www.9to12books.com/s/68ae911ac5004dee8e4e74e2/68bea6118ac5db5310939cdb/online-bookstore-logo-teal-and-white-480-x-192-px--480x480.png" [email protected]

Refund policy

Please consider the Following steps:

  • BOOKS ARE NOT RETURNABLE
  • Before ordering the books, please make sure you have ordered correct Books because there is Cancellation charges. 

- If you Cancel before dispatch

  • Refund in Bank Account : Amount will be refunded after deduction of 4% (Two Way Payment Gateway Charge) in your same account which you have used.

- if we are not able to fulfill your order - Full amount will be refunded in your account

  • The refund process usually takes from 3 days to 7 days to reflects amount in your account.
  • Please note that mybookset.com has no control over the bank process and does not bear any responsibility for the same.
  • If transaction fails and the amount is debited from your account, the amount will automatically be refunded to you as per the payment gateway and bank policies. Normal time : 24-48 Hours
  • We do not replace or exchange the books.
  • Only Defective books can be replaced within 7 days of the Delivery.

7 Days Replacement Policy : Validity : 7 days from delivery

Covers : Damaged, Defective, Item not as described

Type Accepted : Replacement

If you have received a damaged or defective product or if it is not as described, you can raise a replacement request on the Website/App/Mobile site within 7 days of receiving the product.